The following article is a contribution from Ronald Jorna and Robin Kleine as a part of their continued work with BITS EU, originally published in Dutch for MobiliteitsPlatform, and can be found here: https://digitals.acquire.nl/mobiliteit/mobiliteitsplatform-3-2020
Sustainability, health, accessibility and livability are some of the reasons we use to justify investments in bicycle policies. Cycling is a direct contributor to a better quality of life. More and better cycling infrastructure and parking facilities, higher priority at intersections and tax incentives; everything that can help us with our mission is put on the table. To do this effectively, though, information about the cyclist is essential. But how do we do so using a data-driven process?
Companies have been using data to gain a competitive advantage for a long time. Airlines create comprehensive profiles of travelers: using social media, frequent flyer programs and travel history, they advertise in a targeted way and even determine who the crew will talk to during the flight. Car manufacturers collect all kinds of data about the vehicle and its use: from fuel consumption and technical condition to driving style and preferred routes. This data is then used to improve their production process and services.
This gives these companies a strong edge, and not just with respect to each other. This is what we, as cycling professionals, are up against. Bicycle data is not only essential for improving cycling policies, it is also important for justifying and thus securing new investments. Fortunately, we see that cycling data is receiving increased attention. In addition to the fact that a big step forward has been taken with regard to counting data in the Netherlands through the Bicycle Open Data portal, we see more and more ways to collect data on cyclists.
Targeted data collection is currently the most important source of bicycle data. However, the application of ITS in cycling is creating many new possible data sources. ITS provides data by definition and, if used and interpreted correctly, this data can provide valuable insights. In order to grasp these opportunities, we must first of all be aware of them and know how to make use of them. In other words, we need to train our data reflex[1].
The four steps of the data reflex are (see figure 1):
- Available: The data-reflex starts with seeing opportunities and ensuring that data become available. This means arranging from the start that data is collected, and that you will have access to it.
- Understand: You have to understand the data, both in terms of information value and how it is technically constructed: what can you do with it and what can’t you do with it?
- Process: Data must be processed correctly. How do you convert the data into valuable information? And how do you ensure that the data can be used by others without sacrificing privacy?
- Publish: The final step consists of sharing and inspiring. By sharing data and techniques we offer each other the opportunity to learn and develop new ideas.
[1] The term ‘data reflex’ was introduced in this context by Steven Soetens (Province of Antwerp) during the BITS Cycling Academy. (Antwerpen, 19 februari 2020)